Aetna members, you can
for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment.
If you prefer to contact Member Services with this public form, please complete the information below. We respond to messages from 8am-6pm EST, Monday-Friday.
Do not use this form to report a medical emergency. Call your local emergency hotline (for example, 911) or go to the nearest urgent care center or emergency room and notify your doctor as soon as possible.